Last Updated: November 21, 2025
Focus Areas
| Focus |
|---|
Combine usage and sentiment metrics
|
Set guardrails and action plans
|
Commands & Queries
run health scoring script
Compute scores
filter dashboard for risky accounts
Inspect cases
trigger playbook for low scores
Act quickly
Summary
Prevent churn by acting on health signals.
💡 Pro Tip:
Trigger playbooks when scores dip below thresholds.