Last Updated: November 21, 2025
Focus Areas
| Focus |
|---|
Notify impacted teams within minutes using status pages and chat
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Capture timeline and root cause in the postmortem template
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Commands & Queries
statuspage update incident --status monitoring
Publish public updates
opsgenie ack --incident-id 1234
Acknowledge Opsgenie alerts
git checkout postmortems && touch 2024-incident.md
Record the postmortem
Summary
Keep stakeholders informed, track mitigation vs. resolution steps, and write a blameless postmortem each time.
💡 Pro Tip:
Document every update on the status page and tag owners in incident channels.