Last Updated: November 21, 2025
Phases
| Phase | Focus |
|---|---|
Empathize
|
Understand users' needs |
Define
|
Synthesize insights into problems |
Ideate
|
Generate diverse solutions |
Activities
User interviews
Capture stories + pain points
Sketch + storyboard
Visualize flows
Prototype + test
Validate before building
Outcomes
Translate tested ideas into actionable features and share learnings with stakeholders.
💡 Pro Tip:
Document empathy findings, iterate prototypes quickly, and validate with real users.